Personnel Services

Under these arrangements, professionalism can be provided through attendance on site to meet each client’s precise specifications backed up by a telephone response service on any queries arising and available at all other times. Therefore personal, pertinent assistance and guidance is consistently available to meet all "people" issues arising. These arrangements have been implemented over a broad range of blue chip clients operating in all industry sectors and have been found to provide particularly powerful solutions tailored to clients' precise needs.

The service provided can be attuned to the idiosyncracies of each client. Current clients can testify that they have greatly benefited through the proactive stance taken from having a highly practical tutor, coach and mentor as catalyst for their own Management team. In addition, particularly low overheads have ensured that the arrangement represents an unequalled return for investment.

Organisations operating from the South who wish to have a Scottish presence which is totally appreciative of the culture North of the Border have also found that retaining Professional HR Services to represent them has resulted in very considerable savings in overheads since the reports on issues raised provide realistic solutions through being both comprehensive and totally objective.

Interim Management

Whether in the Human Resource or any other field, assistance can be made available to provide temporary cover until a new appointment is made or work can be carried out on a specific project or assignment.

Employee Support Counselling

In today's ever more complex and stressful workaday world there can be all too many detractions from consistently delivering the most effective possible performance.

All too often the difficulties lurk under the surface. People are reluctant to advise their own management of the real reasons and /or traumas which may haunt and taunt them. In addition, in certain circumstances, the support of families may also be appropriate.

How valuable to any company, therefore, to have to hand a resource which allows them to be pro-active in proposing solutions to the problems which affect the lives of their employees no matter what is their role.

Surveys have regularly shown that the provision of such a support has valuable repercussions in reducing absenteeism and enhancing company commitment and loyalty.

Stress caused by work related situations has also been a continually more controversial issue of late and the subject of much Employment Tribunal debate.

Post Trauma Counselling is also available through Professional HR Services. This must represent a particularly valuable investment, demanding, as it does, very special skills indeed in one to one or group counselling through the involvement of those who have been responsible for this unique provision over a wide range of traumatic situations. Only those who have gained considerable experience in this area can truly provide the very high level of listening and support skills required to carry out this highly specialised service which has consistently proved to be of considerable benefit to both loyal employees and inevitably also the company in the long and short term.

Project work & Management of Change

At the hub of every company’s activities are its people. To understand their reaction; to truly listen to their concerns and to ensure that they are motivated to make the most effective possible contribution demands patience, tolerance and the ability to attain and retain rapport with employees at all levels.

This deep-seated credibility has proved to be the major contributory factor in a particularly broad range of complex issues which have been worked through with client management teams to ensure that the results defined have been to the mutual benefit of employees and the company.

An initial "Health Check" as to how current legislation aligns with company procedures can be carried out over two days to provide an action plan which could well prevent much of the stress which can so easily emerge should issues result in Employment Tribunal action.

Whether or not the workforce is unionised, the introduction of a knowledgeable professional catalyst has been considered by clients to kaleidoscope issues arising, also ensuring that there has been sufficient improvement in the company culture to result in a mutually supportive environment focused on corporate achievement with the bonus for all of job satisfaction at every stage of the journey to eventual achievement of the objective set.

Listening skills have been well honed over a vast range of projects from the introduction of performance review procedures to development of a company news sheet, conducting a communications audit to resolving interpersonal problems which had inhibited the attainment of team work objectives.

Clients are happy to testify that the same commitment is given to each and every project, whether small or large, by Professional HR Services and that this has allowed for the delivery of solutions within tight time and budget constraints.